Guest Column:What Brands Must Unlearn To Win Young Consumers Today

In this Guest Column, Jeel Gandhi, CEO Under 25 talks about why Gen Z is rejecting hype-driven marketing and what brands must unlearn to stay relevant

Guest Column:What Brands Must Unlearn To Win Young Consumers Today

For over a decade, the marketing playbook for young consumers was built on a single, frantic premise: catch them before they scroll. Brands leaned heavily on urgency and the tactical use of FOMO to bridge the gap between a product and a purchase. We lived in an era of countdown timers and flashing "limited drop" banners designed to hijack the attention span. But today, the air has gone out of the hype machine.

Gen Z is navigating a period of intense trend fatigue. They’re tuning out the noise and ignoring fake scarcity. And so the challenge is no longer about shouting louder; it’s about what needs to be unlearned.

Stop Faking Urgency

The first thing brands must leave at the door is the reliance on artificial pressure. We’ve all seen countdown clocks that reset on every refresh and "only 2 left" warnings that never seem to change. While these tactics once drove quick conversions, they’re now seen as immediate red flags for a generation that grew up inside digital marketing ecosystems. 

When urgency isn’t rooted in reality, it kills trust. Gen Z prioritizes brand integrity over transactional pressure. Many would rather wait for a credible product than panic-buy from a platform that treats them like a metric. You can see this shift in fashion labels where, instead of aggressive clearance cycles, some focus on made-to-order models or slower releases. The message becomes quality and intention over artificial scarcity. Here the real trust comes from letting the consumer breathe and replacing “buy now” franticness with a genuine invitation to engage.

The End of High-Dopamine Marketing

We are also witnessing the end of the high-dopamine era. For a while, many believed that the only way to win was through loud visuals and relentless trend stacking. The logic was simple: more stimulation equals more attention. However, overstimulation has led to a collective scroll-past reflex.

Attention is now the most expensive currency. Respecting it means calmer, more intentional storytelling, as young audiences are increasingly drawn to content that feels human and paced rather than frantic. There’s a newfound power in simplicity. Brands that deliver a clear, authentic narrative without excessive trend-chasing are the ones that actually stay in the consumer’s mind. For example, in consumer tech, lo-fi unboxing videos or simple creator explanations often generate more trust than glossy CGI-heavy campaigns. 

This recalibration is visible in the music business too, where artists and labels are stepping back from engineered viral moments and algorithm-chasing drops, instead prioritising authentic storytelling, sustained fan communities and long-term catalogue value over short-lived streaming spikes.

Drop the Performative Relatability

There’s a specific kind of friction that happens when a brand tries to speak Gen Z without understanding the culture behind the language. Slang and meme marketing without cultural depth quickly slide into performative relatability. It’s a try-hard energy that young consumers can smell from a mile away. 

The shift here is from language to context. You don’t need to use the latest internet lingo to be relevant. You simply need to understand the context in which your audience lives. Connection isn’t about mimicking a style; it’s about acknowledging a shared reality. When brands drop the act and speak from a place of cultural conviction, they earn a level of respect that trend chasing alone can’t buy.

From Broadcast to Belonging

The old model of marketing was a one-way broadcast where the brands spoke and audiences listened. Today, that hierarchy is shifting as Gen Z prefers participation over persuasion. They’re less interested in being sold a lifestyle and more interested in spaces where they can co-create and belong.

This means moving away from aspiration factories toward becoming a platform for self-expression. Brands that build in public, showing their process rather than just polished outcomes, tend to resonate more strongly. By trading one-way mandates or manufactured perfection for community-led initiatives, a brand moves from being a mere vendor to a facilitator of the culture. True belonging happens when you stop talking at people and start building with them.

Stop Selling Lifestyle, Start Enabling Identity

The old playbook was simple: "Be this." The new expectation is, "Help me become who I want to be." Brands must move from being authorities to being enablers. In the ed-tech and student-finance space, the leaders are no longer selling the dream of being a genius or a millionaire. They’re providing the tools and community support for a student to build their own daily habits.

Ultimately, the script has been flipped. The goal is no longer to trigger FOMO but to create alignment. We are moving from a culture of hype to a culture of honesty. For brands, this unlearning is an opportunity to stop chasing every fleeting trend and start standing for something substantive. The future of marketing isn't about how much noise you can make. It’s about how much meaning you can sustain.